San Francisco Pest Control Provider

Pestec is doing a great job responding to ur problem with roof rats in one of the units on our multi-unit property. Eddie has been totally professional, prompt, and through. He brought Matt along to a visit to ensure that he was not missing any places where the rats might get in and together they got the crawl space and attic all sealed up. In addition, my interactions with Miriam in the office have been terrific. She is friendly, responsive and makes sure that everything keeps moving along smoothly. We have used Pestec in the past, always with good results, and this experience is also excellent. Thanks! - Kim S.

I can't recommend Pestec highly enough. We had a biting insect problem. We were getting bitten daily by something we couldn't see - stressful and frustrating. Pestec and a number of other companies I enquired with thought the cause could be rat mites. Pestec sent their rat and insect specialists and after finding rat evidence and leaving insect monitors were able to confirm that rat mites were the source of the bites. Whilst another company would have been happy to sign us up to a year's contract of chemical spraying Pestec were adamant that we needed to remove the source of the mites, i.e. the rats. They located holes in our basement walls and signs of rats around the property. Getting rid of rat mites is not an easy fix and took time, but what Pestec recommended was absolutely the way to go. They carried out rat trapping, located a nest in the crawl spaces of the basement and dusted pesticide in key points (which is safer than spraying particularly as we have a newborn) to kill rat mites whilst the rats were being caught. We then had the basement holes where rats can get in closed up. All of the staff at Pestec were so helpful. Jessica in the office always took the time to answer my many questions when I was trying to figure out what the hell was happening. Luis, Pestec's CEO, also visited. He is a real expert and genuinely cares about helping people solve pest problems. - Kimberly

Pestec seems to have solved our rodent problem. They provided a quote and stood by it. We have a six month guarantee and I expect if we needed them back they would come with no questions asked. I shopped around for rodent abatement companies and Pestec was the most direct about pricing and what their scope of work would include. Thanks! - Patrick R.

I was getting bitten pretty much every night and suspected that it was bed bugs. After a few sleepless nights, I called out one company to do a hand/manual inspection, and they said it was just carpet beetles. I wanted a second opinion so after a few more sleepless nights, I called Pestec to do a canine inspection. From Day 1, the customer service was ON POINT. After that, each visit and interaction from Pestec was professional and courteous. Best of all, here we are 3 months later with no bed bugs! - Ashley D.

Great service!Diligent and knowledgable and thorough. Pedro Castro was my exterminator. Great guy. We had rats years ago. He eradicated them. Then recently had a small mouse and he was very helpful as well. Both times did proofing on the house. Thank you!! - Illya

I can't thank Colin enough for his incredible support. We brought samples down to see if they could identify the bugs we had under a microscope. So many of the pest control companies will tell you what you want to hear just get your money. Colin was up front and wouldn't take a dime for the research and consultation. - Jesper

My lovely cat caught a mouse, killed it in the house and then left it on my bed for me. I was panicking thinking that if there's one, there's others, and my biggest fear was that one of them was going to gnaw on me while I slept. So I checked out the reviews for Pestec and so appreciate them sending Alfred out to take care of the problem. Alfred was very patient with my questions, made me realize that we could beat the mice (ended up being a rat which is even more icky) at their game, and he set out to get rid of them. He did the inspection and pointed out the different areas that needed to be plugged, patched, covered over, etc, and explained to me what I needed to do to keep rodents out. He did the follow up visits, always checking various areas to see if there was anything I missed. Alfred was absolutely awesome and Pestec, if you're reading this review, Alfred is an outstanding representative of your company. As I told him today on the final visit, I hope I never see him again, but if any other issues come up, I wouldn't hesitate to give Pestec a call. - Judy N.

Really appreciated the followup which seems to have solved the issue in my yard. Both the Pestec staff via e mail and the team that came again to address the issue were very professional. Thank you very much for your service! - Hans G.

Excellent customer service. I contacted Pestec because I thought we had bed bugs. Colin, the office manager was professional, knowledgeable, and patient. I was panicked that we might have bed bugs. Colin thoroughly answered my questions over the phone and my long list of questions over email. The information he provided was very helpful and I can use it to prevent bed bugs from entering into our home. Valentin inspected our home with his K-9. He arrived on-time and explained how the inspection process would work. After the K-9 inspection, he thoroughly checked bed frame(flipped bed frames), mattress, sheets, wall hangings, sofa, all the places that the K-9 suspected of bed bugs. The inspection took about 1 hr. Thankfully, we do not have bed bugs. Valentin was knowledgeable as well and gave me suggestions of what could be biting us since it's not bed bugs. If I have pest in the future, I will definitely contact them again. - Traveler Y.

We want you to know how much we appreciate the excellent service provided by Matt and Alfred. Living close to a hill, rodents are common pest problem for us. Matt has serviced our place a few times. His friendly-professional attitude, attention to detail, responses to our many question, and ready smile made the experience even better than expected. We won't hesitate to refer future clients to you, and you can be assured that I have you on speed dial. Your happy customer. - Bondons.